Good Day!

I had my 1st Spin-2-Win coin today from the daily log-in. However on my 1st try using the machine, the roulette did not appear. My chat was disabled and my character select option. I had to use my ALT-F4 key to re-log. Upon re-logging, the coin was already used and no item was added to my inventory. This is really frustrating since I was too excited to try the machine for the 1st time. 

I hope we can resolve simple issues like this to maintain the integrity of the server and to keep players from donating. 

Hoping for your fast response regarding the matter.

Thank you and God bless.